Retail Bank mock test with old question most imp question 5 year old question. Question multiple choice questions and answers prepared by senior officer’s click on finish test after attend all the question to know your result with right wrong answer

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Q - 1 .The maximum number of Mutual Funds that can be distributed by Banks as a Corporate Agent is & &

• One
• Two
• Five
• No Limit

Q - 2 .In PSBs, is carried on only as a ......

• separate departmental activity
• SBU (Strategic Business Unit)
• either of a or b
• both a and b

Q - 3 .Retail Loan Processing Centres of banks are designed to

• Source retail asset business
• Process retail loans
• Do the valuation/legal opinion wherever necessary
• Release the loan either at their end or advise sanction to branches

Q - 4 .This method of depreciation is generally adopted by industrial units because of advantage of lower income-tax

• Written Down Value (WDV) Method
• Straight Line Method
• both
• There are several methods to calculate depreciation, board of directors of company decides.

Q - 5 .Bank loans to Housing Finance Companies (HFCs), approved by NHB for their refinance, for on-lending for the purpose of purchase/construction/reconstruction of individual dwelling units or for slum clearance and rehabilitation of slum dweller:

• Aggregate loan limit Rs 5 lacs per dwelling unit
• Rs 10 lacs per borrower
• Rs 5 lacs
• Rs 1 lacs

Q - 6 .Through Mobile Banking customer can t avail the facility of & &

• Balance Enquiry
• Letter of Credit services
• Funds Transfer
• Transactions of credits

Q - 7 .Which of following is true about overdrafts to no frills to be treated as priority sector ?

• Overdrafts to No frills account upto maximum 25000/-
• Overdrafts to No frills account upto maximum 25000/-but within rural areas only.
• Overdrafts to No frills account upto maximum 50000/-in rural & semi urban areas.
• Overdraft upto 50000/- per account granted in no frills account/basic banking saving account provided borrowers threshold income limit do not exceed 60000/-in rural and 120000/- in non rural areas.

Q - 8 .Marketing Mix refers to & &

• Product & Price
• Promotion & Place
• People & Process & Physical evidence
• All the above.

Q - 9 .The Moratorium period in case of housing loan will be

• 18 months
• Upto 18 months after the disbursal of Ist disbursement of loan
• Two months after the completion of construction.
• Both b and

Q - 10 .Banking in the Indian scenario was identified with lending to business and corporate clients for working capital and project financing before & &

• 1950
• 1960
• 1970
• 1980

Q - 11 .The facilities available for mobile banking customers are & &

• Facility for using banking facility from anywhere
• Transfer of funds between accounts - same bank and other banks
• Option to pay utility bills
• All the above

Q - 12 .In India, mortgage advice profession should follow the guideline of ......

• RBI
• SEBI
• CONCERN BANK/BRANCH
• No regulations

Q - 13 .Short term capital asset means a capital asset held for less than ...... months immediately prior to the date of transfer and Long term capital asset means a capital asset held for more than ...... Months immediately prior to the date of transfer.

• 36,12
• 12,36
• 36,36
• 12,12

Q - 14 .When a cheque is dishonoured, the bank has to give a notice in writing to the drawer within ...... days of the receipt of information by it from the finance institution regarding the return of the cheque.

• 7
• 3
• 30
• 15

Q - 15 .EFMA conducted a study on global market in & &

• 1986
• 1992
• 2002
• 2006

Q - 16 .Which of the following facility a Mobile Banking customer cannot use?

• Facility for using banking facility from anywhere
• Option to pay utility bills and Transfer of funds between accounts of same bank and other banks
• Facilities of withdrawing cash anywhere anytime
• Balance Enquiries and facility for shopping and paying through mobile

Q - 17 .Which of following is part of direct agriculture under Priority sector ?

• Loans upto 5 crore to dealers in fertilizers,pesticides,seeds et
• Loans to distressed farmers indebted to non-institutional lenders.
• Loans to small and marginal farmers for purchase of land for agricultural purposes.
• b & c

Q - 18 .Tie ups are not entered into by banks for bulk sale of the following assets & &

• Home Loans
• Auto Loans
• CC/OD Accounts
• Education Loans

Q - 19 .Compounding is used to determine

• the future value of present cash flows
• the present value of future cash flows
• Either a or b
• None of the above

Q - 20 .What changes were observed by Ernest T. Parkins from USA in Internet Banking?

• Reduction of Geographic Barriers
• Commoditization of banking products
• New competitive strategies adopted by competitor banks
• All of the above

Q - 21 .What is range of margin/borrower contribution in PMGEP scheme ?

• 10% general and 5% for special category
• 5% for general & special category nil
• 5% for all
• 10% for all

Q - 22 .Rate of Interest on Priority sector loans is fixed by :

• Govt of India
• Board of Directors
• NABARD only
• RBI

Q - 23 .Suppose you went to a restaurant and order a hamburger. The cashier / waiter ask you, "Do you want fries with that?" In this case, you are being ......

• cross selled
• up selled
• down selled
• side selled

Q - 24 .Employee value is ...... by deploying them in marketing and for cross selling / up selling opportunities, better business values and volumes.

• increased
• decreased
• not affected
• either a or b

Q - 25 .Default in repayment in Credit Cards and Personal Loan segments are mainly due to & &

• Genuine Defaults due to reasons beyond the borrowers' control
• Willful defaults where the default is intentional
• Anyone of the above
• Both the above

Q - 26 .Credit to women beneficiaries is:

• 5% of ANBC and part of priority sector lending
• 5% of ANBC but outside Priority sector targets.
• 1% of ANBC outside Psector targets
• 5% outstanding last year.

Q - 27 .In the retail liabilities and asset side, the software mainly captures the following types of information. Select the correct option. i. Static Information ii. Updated Information iii. Transaction Information iv. Analytics and Alerts

• i, ii and iii
• ii, iii and iv
• i, iii, and iv
• i, ii, iii, and iv

Q - 28 .Suppose you are viewing a 4GB iPod Nano for Rs. 4000 in a shop. The shopkeeper shows you 8 GB iPod Nano worth Rs. 6000. This is an example of ___.

• push sell
• pull sell
• up sell
• cross sell

Q - 29 .Sales through Tie-Ups with auto dealers is more prevalent in ...... i. PSBs ii. Private banks iii. foreign banks iv. co-operative banks

• both i and ii
• both ii and iii
• both i and iii
• both iii and iv

Q - 30 .In the credit information report maximum weightage is given to

• payment history
• length of credit history
• amount owed
• Both B & c

Q - 31 .Which of the following customer services are offered online?

• Account monitoring (electronic statements, realtime account balanced)
• Account management (bill payments, funds transfers, applying for products on-line)
• Financial transactions (securities trading, foreign currency transactions)
• All the above.

Q - 32 .Service delivery is generally more personalised and caring in which of the following category of banks &

• Public sector banks
• Private banks
• Foreign banks
• All of these

Q - 33 .Which of the following is a direct channel but not a remote channel?

• ATM
• Branch
• Mobile Banking
• Internet Banking

Q - 34 .The Presiding Officer of Debt Recovery Tribunal is generally a judge of the rank of & &

• Supreme Court Judge
• High Court Judge
• Dist. & Sessions Judge
• None of the above

Q - 35 .Credit Scoring Models are based on the following details of applicants:

• Family Size
• Income Levels
• Occupation/Business
• All the above

Q - 36 .Through Internet Banking customer can not avail the facility of the transactions of & &

• Transactions of debits
• Transactions of credits
• Letter of Credit services
• Funds Transfer

Q - 37 .Whether 2nd dose of loan is applicable under national rural livelihood mission ?

• No second loan at all
• 2nd dose only for SC/ST beneficiaries living below poverty line
• 2nd dose as per discretion of gram sabha committee
• 2nd dose permissible but within overall subsidy condition

Q - 38 .The requirements for delivering effective service to the customers are & &

• Understanding the customer, his income level, his financial profile, his needs, his requirements of financial products and his life stage
• Customer Empathy
• Post sales service follow up for customer satisfaction
• All the above

Q - 39 .Loans up to _________ borrower to dealers /sellers of fertilizers, pesticides, seeds,cattle feed, poultry feed, agricultural implements and other inputs, is part of Indirect Agriculture:

• 1 crore
• 2 crore
• 8 crore
• 5 crore

Q - 40 .The channels through which services are offered are?

• Physical Channels
• Branch and Extension Counters
• ATM, Internet Banking and Mobile Banking
• All the above

Q - 41 .What is correct about subsidy under National Rural Livelihood mission scheme ?

• 30% max(7500/-),SC/ST 50% max 10000/-,SHG 50% max 1.25 lacs(Rs 10000 per member max)
• 25% for all(max 7500) Others 35% max 12000/-
• 35% max 20000,others 40% max 15000/-
• 40% project cost but max 35000 for all

Q - 42 .Arrange the following stages of a CRM in the order in which they come first., i. Designing suitable products and services to the targeted and segmented customers, ii. Providing the right sales and service processes, iii. Capturing the customer's profile through a technology enabled model, iv. Offering the products and services to the targeted and segmented customers

• i, iv, iii, ii
• i, iii, ii, iv
• iii, iv, ii, i
• iii, i, iv, ii

Q - 43 .Loans upto ________ to Producer Companies set up exclusively by only small and marginal farmers under Part IXA of Companies Act, 1956 for agricultural and allied activities, is part of ________ agriculture:

• 5 crore direct agri
• 2 crore indirect agri
• 5 crore indirect agri
• 1 crore agriculture

Q - 44 .Banking Codes and Standards of India is aimed at the following & &

• promote good and fair banking practices by setting minimum standards increase transparency in services
• encourage market forces, through competition, to achieve higher operating standards
• promote a fair and cordial relationship between the customer and their bank
• All the above

Q - 45 .What is correct about project cost under PMGEP scheme ?

• Rs 20 lacs(manufacturing) & 10 lacs(Others)
• Rs 25 lacs(Manufacturing) & 10 lacs(Others)
• Rs 10 lacs(manufacturing) & Rs 5 lacs(Others)
• Rs 2 lacs maximum

Q - 46 ....... is the first independent nation wide shared ATM network in Indi It is also the largest private shared ATM network with IDBI Bank acting as the settlement bank.

• Infinet
• Cash Tree
• BANCS
• Cashnet

Q - 47 .Certificate course for Direct Recovery Agents by IIBF has minimum & & hours of training.

• 50
• 75
• 100
• 125

Q - 48 .If drawer fails to make the payment of the said amount of money to the Bank within 15 days of the receipt of the notice mentioned in MLQ4, A complaint should be filed before Court, within ...... days from the date of cause of action.

• 7
• 3
• 30
• 15

Q - 49 .An individual took a loan of Rs. 10.00 Lakhs for purchasing a plot of land during F.Y. 2005-06 & has paid around Rs. 1,10,000 towards Interest & around Rs. 57,000 towards principal during F.Y. 2006-07. He has not made any other contribution under Sections 80C, 80CCC, or 80CC He will be able to claim deduction of & & towards Interest.

• Rs. 1,50,000
• Rs. 1,10,000
• Rs. 57,000
• Rs. 0

Q - 50 .Which of following is not an observation of Ernest T. Parkins from USA that the Internet Banking, going forward, would have great implications?

• Internet Commerce
• Electronic and new types of electronic retail payments
• The product for has been broadly rejected by the customers
• Movement of retail financial services to electronic delivery including insurance, discount brokerages and mutual funds

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