Retail Bank mock test with old question most imp question 5 year old question. Question multiple choice questions and answers prepared by senior officer’s click on finish test after attend all the question to know your result with right wrong answer

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Q - 1 .Credit to women beneficiaries is:

• 5% of ANBC and part of priority sector lending
• 5% of ANBC but outside Priority sector targets.
• 1% of ANBC outside Psector targets
• 5% outstanding last year.

Q - 2 .Who is small & marginal farmer ?

• Who holds land upto 5.50 acres irrespective whether irrigated or unirrigate
• Farmers with landholding of up to 1 hectare is considered as Marginal Farmers. Farmers with a landholding of more than 1 hectare but less than 2 hectares are considered as Small Farmers.
• Farmers with landholding of up to 1 hectare is considered as Marginal Farmers. Farmers with a landholding of more than 1 hectar
• Farmer who holds land upto 5 acre small and upto 2.50 acre marginal.

Q - 3 .Types of credit cards issued by banks in general are

• Silver Card
• Gold Card
• Platinum Card
• All the above

Q - 4 .Select the FALSE one in case of Check-off facility :

• There will be an irrevocable letter of authority from the borrowers for deducting a specific amount of monthly installment from his salary/wages.
• In case of Government officers, who themselves are drawing and disbursing authorities and take housing loans, a letter of undertaking from them is sufficient.
• Where check-off facility is not available to the bankers, post-dated cheques should not be obtaine
• In case of Government officers, who themselves are drawing and disbursing authorities and take housing loans, a letter of undertaking from them is sufficient.

Q - 5 .BCSBI codes are & &

• issued by GOI
• Voluntary codes
• Codes given by customers
• voluntary codes by bankers

Q - 6 .Which bank created waves in the early 1980s with their credit card products?

• Standard Chartered Bank
• State Bank of India
• Citibank
• Bank of Baroda

Q - 7 .Which one is not correct in Reverse Mortgage Loan?

• Reverse Mortgage Loan, seeks to generate income from the property owned and resided in by the senior citizens to enable them to lead an independent and dignified life
• A senior citizen who is above 60 years is eligible for a reverse mortgage loan against his own and self occupied residential property.
• Married couples will be eligible as joint borrowers subject to the condition that one of them is above 60 years and the other not below 55 years.
• The maximum period of the loan is 10 years. If the borrower outlives the maximum loan period, he/ she can continue to retain the property and need not repay the loan or service the interest

Q - 8 .What is maximum allowable amount per unit under SJSRY scheme ?

• Rs 1 lacs
• Rs 5 lacs
• Rs 2 lacs
• Rs 10 lacs

Q - 9 .BCSBI codes are ___.

• mandatory
• voluntary
• set up as maximum standards which each bank has to follow
• set up such that these supersede the guidelines of RBI

Q - 10 .State whether the following is true & &

• Customers are different
• Needs of the customers are different
• Each customer will have different sets of need for financial services
• All are true

Q - 11 .Arrange the following stages of a CRM in the order in which they come first., i. Designing suitable products and services to the targeted and segmented customers, ii. Providing the right sales and service processes, iii. Capturing the customer's profile through a technology enabled model, iv. Offering the products and services to the targeted and segmented customers

• i, iv, iii, ii
• i, iii, ii, iv
• iii, iv, ii, i
• iii, i, iv, ii

Q - 12 .Returns are more in & &

• para banking
• corporate banking
• retail banking
• all the above

Q - 13 .New Delhi and Mumbai have & & benches in Debt Recovery Tribunal

• 2
• 3
• 4
• 5

Q - 14 .Which of the following are not related to Internet Banking Services?

• Payment Gateway services
• Corporate Internet Banking
• Letter of Credit
• Supply Chain Management

Q - 15 .Which of the following customer services are offered online?

• Account monitoring (electronic statements, realtime account balanced)
• Account management (bill payments, funds transfers, applying for products on-line)
• Financial transactions (securities trading, foreign currency transactions)
• All the above.

Q - 16 .Mortgage Backed Securitisation (MBS) is backed by & &

• All retail loans
• Retail loans other than housing loans
• Mainly housing loans
• None of the above

Q - 17 .What is correct about Khadi village Industries loans under MSE in Priority sector ?

• All loans to KVI sector in rural areas only to be treated as micro.
• All loans only in population upto 50000 as per planning commission,
• All loans sanctioned to units in the KVI sector, irrespective of their size of operations, location and amount of original investment in plant and machinery. Such loans will be eligible for classification under the sub-target of 60 percent prescribed for
• All loans to KVI sector in rural & semi urban but maximum upto 5 crore

Q - 18 .Husband & Wife jointly raise a loan in April 2005 for constructing a house for self-occupation. The construction was completed in July 2006. They have been paying the housing loan installments on 50:50 Basis from their respective Incomes. During FY 2006-07, they paid Interest of Rs. 3,00,000. The maximum interest which each of them can claim as deduction is & &

• Rs. 1,50,000
• Rs. 1,00,000
• Rs. 75,000
• Rs. 50,000

Q - 19 .Electronic Channels in retail banking refers to & &

• ATMs
• Internet Banking
• Mobile Banking
• All the above

Q - 20 .Banking Codes and Standards of India is aimed at the following & &

• promote good and fair banking practices by setting minimum standards increase transparency in services
• encourage market forces, through competition, to achieve higher operating standards
• promote a fair and cordial relationship between the customer and their bank
• All the above

Q - 21 .Which of the following dimension of CRM is not an approach of customer optimization?

• Acquisition of new customers
• Retention of existing customers
• Expansion of the customer relationship with the bank
• Decreasing dependence on technology

Q - 22 .The factors which are to be taken into account for calculation of Equated Monthly Installment (EMI) are&

• Principal
• No. of years of repayment
• Rate of Interest
• All the above.

Q - 23 .The Presiding Officer of Debt Recovery Tribunal is generally a judge of the rank of & &

• Supreme Court Judge
• High Court Judge
• Dist. & Sessions Judge
• None of the above

Q - 24 .By applying Rule 72, rupee will double in nine years if the rate of interest is & & % p.

• 0%
• 0%
• 0%
• 0%

Q - 25 .What is range of margin/borrower contribution in PMGEP scheme ?

• 10% general and 5% for special category
• 5% for general & special category nil
• 5% for all
• 10% for all

Q - 26 .What are extant guidelines for Agriculture advances to corporate/partnerships & institutes engaged in agri & allied activities:

• Loans upto 2 crores covered under Direct Agricultiure
• Loans upto 1 crore direct agri
• Loans above 2 crores covered un Indirect agri.
• a & c

Q - 27 .Tie ups are not entered into by banks for bulk sale of the following assets & &

• Home Loans
• Auto Loans
• CC/OD Accounts
• Education Loans

Q - 28 .Banks distribute the following types of products in life and non life insurance business & &

• Regular Premium Individual Policies
• Single Premium Individual Policies
• Group Insurance Policies
• All the above

Q - 29 .The documents relating to the following transactions of immovable properties are required to be compulsorily registered : Gift Lease of immovable property where period is more than one year Instruments which create any right in an immovable property of a value of more than one hundred rupees.

• (a) above
• (a) and (b) above
• all of the above
• None of the above

Q - 30 .The technology models adopted by banks are & &

• Fully outsourced model
• Partially outsourced model
• In house model
• Anyone of the above

Q - 31 .What is the maximum amount that can be claimed as a deduction under 80C of the IT Act, 1961?

• Rs. 1,50,000
• Rs. 1,20,000
• Rs. 1,00,000
• Rs. 30,000

Q - 32 .What changes were observed by Ernest T. Parkins from USA in Internet Banking?

• Reduction of Geographic Barriers
• Commoditization of banking products
• New competitive strategies adopted by competitor banks
• All of the above

Q - 33 .EBPP in Internet Banking stands for ........ ?

• Electronic Bill Presentment and Payment.
• Electronic Bill Passed for Payment.
• Electronic Bill Presented for Payment.
• Electronic Bill Presented for Passing.

Q - 34 .To consider the loan amount under housing loan scheme which of the following statements are true? a.The property is jointly held with the spouse and the spouse is co-borrower b.the property is held in single name and the spouse stands as a guarantor the borrower's son or daughter who has a steady income c.the salary is routed through Bank account and joins as a co-borrower d.expected rental less taxes, cess, et, in case the house/flat being purchased is proposed to be rented e. Regular income from all sources can be considered to arrive at total eligible loan amount.

• a, c, d
• a, b, d
• a, d, e
• All the above

Q - 35 .The implementation models followed by banks for are

• Horizontally Organised Model
• Vertically Organised Model
• Predominantly Horizontally/Vertically Organised Model
• Anyone of the above

Q - 36 .Personal Loans are sanctioned by banks based on & &

• Salary in case of employees
• Monthly/Annual Income in case of business
• Number of years of service/in business
• All the above

Q - 37 .A DMM (Dedicated Marketing Manager) should possess following qualities. Select the inappropriate one.

• Sales conversions
• Market Intelligence
• A DMA need not focus on loyalty factor as the loyalty factor is already attached with the PSBs.
• Product presentations to the identified customer segments

Q - 38 .In the credit information report weightage given to payment history is & &

• 0%
• 0%
• 0%
• 0%

Q - 39 .In foreign banks and new generation private sector banks, is carried on as a ......

• separate departmental activity
• SBU (Strategic Business Unit)
• either of a or b
• both a and b

Q - 40 .Which of the following was the beginning of the level of technology implementation in PSBs?

• POS
• Regional Net worked hubs
• Total Branch Automation
• Automated Ledger Posting Machines

Q - 41 .Which one is not a characteristic of retail banking?

• Banking facilities to individual customers.
• Banking facilities to small size businesses
• Banking facilities to medium size businesses
• Banking facilities to large size businesses

Q - 42 .Certificate course for Direct Recovery Agents by IIBF has minimum & & hours of training.

• 50
• 75
• 100
• 125

Q - 43 .Minimum amount due (MAD) is calculated at what % of the total current dues of the credit car....

• 5
• 7
• 8
• 10

Q - 44 .The basic information is available across products for common services in ____ organized process model.

• Horizontally
• Vertically
• Predominantly Horizontally
• Predominantly Vertically

Q - 45 .What are priority sector targets for foreign banks as per extant guidelines now:

• Foreign banks with 20 or more branches in India, are now at par with Indian banks i.e 40% target
• Foreign banks have 32% targets irrespective of number of branches
• Foreign banks with less than 20 branches in India, have 32% PS target
• a & c

Q - 46 .Service delivery is generally more personalised and caring in which of the following category of banks &

• Public sector banks
• Private banks
• Foreign banks
• All of these

Q - 47 .The Moratorium period in case of housing loan will be

• 18 months
• Upto 18 months after the disbursal of Ist disbursement of loan
• Two months after the completion of construction.
• Both b and

Q - 48 .What is the time limit for settlement of claims in respect of deceased depositors and to release payments to survivor(s) / nominee(s) (assuming all terms and conditions fulfilled and bank is satisfied with the identification of the claimants).

• 7 days
• 15 days
• 21 days
• 30 days

Q - 49 .Which of the following country doesn t come under Europe - Non-eurozone?

• Switzerland
• Poland
• Slovakia
• France

Q - 50 .This method of depreciation is generally adopted by industrial units because of advantage of lower income-tax

• Written Down Value (WDV) Method
• Straight Line Method
• both
• There are several methods to calculate depreciation, board of directors of company decides.

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