Retail-Bank Online Test, Retail-Bank Online exam, Retail-Bank Free Exam, Retail-Bank Exam, Retail-Bank Questions and answer, Retail-Bank Study Guide, Retail-Bank Material

Q - 1 .What is appropriate about educational qualifications under PMGEP scheme ?

8th pass essential
Over this ceiling (10 lacs mfg & 5 lacs others), 8th pass
No criteria upto loan of Rs 10 lacs(manufacturing) & 5 lacs for business/service .
b & c

Q - 2 .At which stage of product life cycle the product is likely to break even and start earning profits?

introductory stage
maturity stage
growth stage
development stage

Q - 3 .Chennai and Kolkata have & & benches of Debt Recovery Tribunal

2
3
4
5

Q - 4 .Select the ODD one :

Ordinary Annuity : Payments are made/received at the end of each perio
FV = PV( 1 + r)n (Where PV means present value, 1 means one rupee, r means rate of interest and n means period or term.)
Annuity Due : Payments are made/received at the beginning of each period
Present value = FV x CV factor

Q - 5 .Home Loans are sanctioned by Banks for the following purposes & &

Purchase/Construction of House/Flat
Purchase of land and construction
Additions to the existing house
All the above

Q - 6 .Securitisation Process involves the following :

The lender first selects the assets they want to securitise.
The issuer (Special Purpose Vehicle) makes payment to the lender for the loans securitise
The assets are converted into a pool of securities by the issuer for the purpose of issuing Pass
Through Certificate (PTC) and the PTCs are sold to other investors who are willing to invest.

Q - 7 .Loans to farmers against pledge/hypotehcation of agriculture produce(including warehouse receipts)upto______ lacs for period not exceeding 12 months.

upto 50 lacs
upto 1 crore
Upto 10 lacs
upto 25 lacs

Q - 8 .The integration of triple play (data + audio + video) provides banking customers real time access to their relationships with the bank, such as fund transfers, remittances, et This is built on ____ principles. i. Web 1.0 ii. Web 2.0 iii. J2EE iv. .NET

both i and ii
i, ii and iii
ii, iii and iv
i, iii and iv

Q - 9 .Minimum amount due (MAD) is calculated at what % of the total current dues of the credit car....

5
7
8
10

Q - 10 .In PSBs, is carried on only as a ......

separate departmental activity
SBU (Strategic Business Unit)
either of a or b
both a and b

Q - 11 .In which approach strategies are designed based on the type of branch viz., Rural. Semi Urban. Urban and Metro?

Segmented Approach
Geography based approach
Classification based approach
None of the above

Q - 12 .Which of the following important human interventions are not available in physical channel in Service Delivery?

Internal Customer- Staff of the Branch.
Specialized Market Personnel
Direct Selling Associates (DSAs)
Net Banking and Mobile Banking.

Q - 13 .Husband & Wife jointly raise a loan in April 2005 for constructing a house for self-occupation. The construction was completed in July 2006. They have been paying the housing loan installments on 50:50 Basis from their respective Incomes. During FY 2006-07, they paid Interest of Rs. 3,00,000. The maximum interest which each of them can claim as deduction is & &

Rs. 1,50,000
Rs. 1,00,000
Rs. 75,000
Rs. 50,000

Q - 14 .Recovery Officer of Debt Recovery Tribunal & & be a judicial Officer

need
need not
either a or b
none of the above

Q - 15 .EBPP in Internet Banking stands for ........ ?

Electronic Bill Presentment and Payment.
Electronic Bill Passed for Payment.
Electronic Bill Presented for Payment.
Electronic Bill Presented for Passing.

Q - 16 .Head institutions of public sector banks in Europe are known as & &

Sparkassen
Bundesbank
Landesbanken
None of the above

Q - 17 .In a simple registered mortgage the deed of mortgage is to be registered within & & months of its date of execution

1
3
6
4

Q - 18 .What is correct about project cost under PMGEP scheme ?

Rs 20 lacs(manufacturing) & 10 lacs(Others)
Rs 25 lacs(Manufacturing) & 10 lacs(Others)
Rs 10 lacs(manufacturing) & Rs 5 lacs(Others)
Rs 2 lacs maximum

Q - 19 .BCSBI commits to provide 'Online Alerts' to customers for all 'card not present' transactions of the value of Rs ...... and above.

1000
2000
5000
10000

Q - 20 .Which of following is not part of Direct MSE under P/sector lending ?

Loans for food & agro processing(manufacturing)provided they fulfill investment in P&M criteri
Bank Loans upto 5 crore to service units provided they fulfill investment in equipment criteria
All KVI sector loans irrespective of area & amount of loan
Loans to persons involved in assisting the decentralised sector in the supply of inputs

Q - 21 .Public sector banks in India follow the model of & &

Departmental approach
Strategic Business Unit approach
Integrated approach
all the above

Q - 22 .The most common mistakes in credit score will be due to the following;

Confusion of names
Human Input Error
Identity Theft
All the above

Q - 23 .Which of the following facility a Mobile Banking customer cannot use?

Facility for using banking facility from anywhere
Option to pay utility bills and Transfer of funds between accounts of same bank and other banks
Facilities of withdrawing cash anywhere anytime
Balance Enquiries and facility for shopping and paying through mobile

Q - 24 .Which of the following services are not offered for Internet Banking customers?

View of Balance and last few transactions
Transfer of funds between accounts within the bank
Utility Payment facility payment of insurance premium, telephone bills, energy bills
None of the above

Q - 25 .The implementation models followed by banks for are

Horizontally Organised Model
Vertically Organised Model
Predominantly Horizontally/Vertically Organised Model
Anyone of the above

Q - 26 .Compounding is used to determine

the future value of present cash flows
the present value of future cash flows
Either a or b
None of the above

Q - 27 .Payment Default Risk (chances of failure to pay the card dues) is embedded in

Debit Cards
Credit Cards
Both i and ii
Only ii

Q - 28 .Warranties on electronic purchases are examples of ____.

cross selling
up selling
down selling
side selling

Q - 29 .Personal Loans are sanctioned by banks based on & &

Salary in case of employees
Monthly/Annual Income in case of business
Number of years of service/in business
All the above

Q - 30 .Prepayments charges collected by branches should be credited to which account?

Interest A/c
Commission A/c
Exchange A/c
Current A/c

Q - 31 .What is maximum allowable amount per unit under SJSRY scheme ?

Rs 1 lacs
Rs 5 lacs
Rs 2 lacs
Rs 10 lacs

Q - 32 .Which of the following dimension of CRM is not an approach of customer optimization?

Acquisition of new customers
Retention of existing customers
Expansion of the customer relationship with the bank
Decreasing dependence on technology

Q - 33 .Foreign banks cited in the topic, which entered in activities, when not able to achieve the business objectives,

Continued with their business in spite of not being profitable.
Moved out of the business.
Changed their focus with some strategic changes.
None of the above

Q - 34 .Retail Loan Processing Centres of banks are designed to

Source retail asset business
Process retail loans
Do the valuation/legal opinion wherever necessary
Release the loan either at their end or advise sanction to branches

Q - 35 .Following types of account are not permitted under Internet banking

Jointly operated accounts
Joint account in E/s
Proprietorship accounts
Any of these

Q - 36 .EFMA conducted a study on global market covering & & Banks.

132
142
152
162

Q - 37 .CRM (Customer Relationship Management) has basically ...... degree view of the customers and their profile.

100
180
360
0

Q - 38 .DRTs are governed by provisions of the & &

RBI Act
SARFAESI Act
RDB Act
BR Act

Q - 39 .Which bank created waves in the early 1980s with their credit card products?

Standard Chartered Bank
State Bank of India
Citibank
Bank of Baroda

Q - 40 .Auto Loans are given by banks for the following purposes & &

Purchase of New Car
Purchase of Used Car
Purchase of Two Wheelers
All the above

Q - 41 .Credit to women beneficiaries is:

5% of ANBC and part of priority sector lending
5% of ANBC but outside Priority sector targets.
1% of ANBC outside Psector targets
5% outstanding last year.

Q - 42 .Who is small & marginal farmer ?

Who holds land upto 5.50 acres irrespective whether irrigated or unirrigate
Farmers with landholding of up to 1 hectare is considered as Marginal Farmers. Farmers with a landholding of more than 1 hectare but less than 2 hectares are considered as Small Farmers.
Farmers with landholding of up to 1 hectare is considered as Marginal Farmers. Farmers with a landholding of more than 1 hectar
Farmer who holds land upto 5 acre small and upto 2.50 acre marginal.

Q - 43 .Parent documents for housing loans should be provided for

20 yrs.
25 yrs.
30 yrs.
None of the above.

Q - 44 .The branch is the primary direct channel that drives by the following reasons & &

The branch tangibilizes the intelligible nature of banking service
A good branch ambience enhances the feel good factor
Communication happens directly with the bank staff and customer
All the above

Q - 45 .The channels through which services are offered are?

Physical Channels
Branch and Extension Counters
ATM, Internet Banking and Mobile Banking
All the above

Q - 46 .The loans sanctioned by banks for housing projects exclusively for the purpose of construction of houses only to economically weaker sections and low income groups, having family income, ...... irrespective of location, the total cost of which do not exceed ...... per dwelling unit.

Rs 100000/- & Rs 5 lacs
Rs 120000/- & Rs 15 lacs
Rs 120000/- & Rs 10 lacs
Rs 24000 & Rs 1 lacs

Q - 47 .Select the FALSE one in case of Check-off facility :

There will be an irrevocable letter of authority from the borrowers for deducting a specific amount of monthly installment from his salary/wages.
In case of Government officers, who themselves are drawing and disbursing authorities and take housing loans, a letter of undertaking from them is sufficient.
Where check-off facility is not available to the bankers, post-dated cheques should not be obtaine
In case of Government officers, who themselves are drawing and disbursing authorities and take housing loans, a letter of undertaking from them is sufficient.

Q - 48 .When the data is available product wise on a stand alone basis, this model is known as ____. i. Horizontally organized model ii. Vertically organized model iii. Predominantly Horizontally organized model iv. Predominantly Vertically organized model

both i and ii
both i and iii
both iii and iv
both ii and iv

Q - 49 .The process of converting future sums into their present equivalents is known as & &

Compounding
Discounting
Either a or b
None of the above

Q - 50 .In the retail liabilities and asset side, the software mainly captures the following types of information. Select the correct option. i. Static Information ii. Updated Information iii. Transaction Information iv. Analytics and Alerts

i, ii and iii
ii, iii and iv
i, iii, and iv
i, ii, iii, and iv

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